e-Governance is basically about the new ways by which services can be delivered to the public. Today we are witnessing a huge rise in the expectations that the public has from the government, municipal administration and from all the bodies of government. It is immensely challenging for various government departments to cope with the rising expectations.

By the virtue of being the enablers of e-Governance, ICTs serve as tools in processes for transformation and change. The eGov Knowledge Exchange– Srinagar will have healthy discussions on how new initiatives in e-Governance can lead to better social outcomes. The ultimate goal is to develop a broad range of new ideas that can lead to more effective e-Governance in the country